Shipping policy
Steeledge Shipping Policy
Order Processing
We carefully check and prepare each order before shipment to ensure the highest quality.
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Standard products: Processed and shipped promptly.
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Customized products: May take longer due to production requirements.
You will be informed if your order requires additional processing time.
Shipping Methods
We offer a variety of reliable shipping options to suit your needs. Shipping times may vary depending on the method chosen and destination.
Shipping Costs
Shipping cost is determined by the product’s weight, size, and characteristics.
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Heavy or oversized items may incur higher shipping charges.
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Sensitive or fragile items may have additional handling costs.
Reshipment & Refunds
If your order is lost or damaged during shipment, we follow our Refund & After-Sale Policy to provide reshipment or a refund.
Liability
Steeledge is not responsible for delays, damages, or loss caused by:
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Natural disasters or other uncontrollable events
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Normal wear during shipping
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Customer-provided incorrect information
Restricted Items
We do not ship counterfeit or prohibited items, including but not limited to pirated media, medical devices without proper approval, unsafe electronics, certain cosmetic items, or illegal products.
Restricted Destinations
Shipping is not available to certain countries due to international shipping restrictions, including Afghanistan, Jordan, Libya, Kosovo, Iraq, and similar regions.